Privacy & Cookie Policy

Effective Date: June 10, 2025

Your privacy is important to us. This Privacy & Cookie Policy explains how [Your Company Name] ("aqrmenu.com", "we", "us", or "our") collects, uses, shares, and protects information in relation to our website and services (the "Service").

This policy applies to our subscribers (the "Restaurant") and their end-users (the "End-Customer").

It is important to understand our role regarding your data:

• For our Restaurants: We act as the Data Controller for the information you provide to us to create and manage your account (e.g., your name, email, billing information).

• For End-Customers: The Restaurant you are ordering from is the Data Controller for the personal information you provide (e.g., your name for an order, contact details, delivery address). We, aqrmenu.com, act as a Data Processor on behalf of the Restaurant, meaning we process this data according to their instructions to facilitate your order.

We collect several different types of information for various purposes to provide and improve our Service.

a) Information You Provide to Us:

• Restaurant Account Data: When a Restaurant registers for our Service, we collect information such as a contact name, business name, email address, phone number, and billing information.

• Restaurant User Content: We collect the menu data and other content that Restaurants upload to our Service (item names, prices, images, descriptions).

• End-Customer Order Data: When an End-Customer places an order, we process information on behalf of the Restaurant, which may include a name, table number, order details, and (if applicable) delivery address and phone number.

b) Information We Collect Automatically:

• Usage Data: We may collect information on how the Service is accessed and used. This Usage Data may include your computer's IP address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, and other diagnostic data.

• Tracking & Cookies Data: We use cookies and similar tracking technologies to track activity on our Service and hold certain information.

We use the collected data for various purposes:

• To provide, maintain, and improve our Service.

• To manage your account, subscription, and payments.

• To notify you about changes to our Service.

• To provide customer support.

• To monitor the usage of our Service and detect/prevent technical issues.

• To communicate with you, including sending service-related emails, invoices, and promotional messages (from which you can opt-out).

We do not sell your personal data. We may share your information in the following situations:

• With Service Providers: We may share your information with third-party companies that help us operate our Service, such as payment processors, hosting providers, and email service providers.

• With the Restaurant: We share the End-Customer's order information directly with the specific Restaurant they are ordering from so the order can be fulfilled.

• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

a) What Are Cookies? Cookies are small text files sent to your browser from a website and stored on your device. They are used to make websites work more efficiently, as well as to provide information to the owners of the site.

b) How We Use Cookies:

• Essential Cookies: These are necessary for the Service to function and cannot be switched off. They are usually only set in response to actions made by you, such as logging in or filling in forms.

• Preferences Cookies: These cookies are used to remember your preferences and various settings to provide a more personalized experience.

• Analytics Cookies: These allow us to recognize and count the number of visitors and to see how visitors move around our website. This helps us to improve the way our Service works.

c) Your Choices Regarding Cookies: Most web browsers allow some control of most cookies through the browser settings. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept essential cookies, you may not be able to use some parts of our Service.

The security of your data is a top priority for us. We use a variety of administrative, technical, and physical security measures to protect your personal information. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

Depending on your location, you may have the following rights regarding your personal data:

• The right to access, update, or delete the information we have on you.

• The right of rectification.

• The right to object to our processing of your personal data.

• The right of restriction.

• The right to data portability.

• The right to withdraw consent.

If you are an End-Customer and wish to exercise these rights, please contact the Restaurant you ordered from directly, as they are your Data Controller.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

If you have any questions about this Privacy & Cookie Policy, please contact us: Email: [Your Support Email, e.g., support@aqrmenu.com]